info@owndefense.com
Phone 678- 480- 1562
              Own Defense
P.O Box 192 Oakwood, Ga 30566
Pepper Spray
Pepper Shot 1/2 oz  
Pepper Shot 2 & 4 oz
Pepper Shot Tri-Pack
PepperPAGER
Wildfire 18% Spray
Pepper Pens
Pepper Spray Booklet
Stunning Ring
Lipstick Pepper Spray
Stun Guns
 
Talon MINI 80,000 volts
Stun Master 100,000-300,000v
Stun Master 625,000 volts
Stun Master 775,000 volts
Stun Batons 300,000-500,000v
Z-Force 100,000-300,000 volts
Stun/Alarm Flashlights
Cell Phone Stun Gun
Runt Stun Guns 350-950kv
Hot Shot 975,000v Stun Gun
Mace Defensive Sprays
Home Protection

Mace alarm & flashlight
Mace Screecher alarm
2 n 1 personal & burglar alarm

130db alarm w/ door alarm
125db alarm and flashlight
Door Stop Alarm
130db alarm with light
Electronic Pocket Whistle
Voice Alert Driveway/Home Alarm
Motion Alarm with keypad
Magnetic door/window alarm
Window glass breakage alarm
Big Jammer door brace
Electronic barking dog
Mini Alert PIR Alarm
Sliding Glass Door Alarm
Volumetric Air Pressure Alarm
TeleSpy Intruder Alert
Pool Alarm
Personal Alarms
Spy & Surveillance
Digital Surveillance Camera
Spyglasses
Telephone voice changer
Telephone Recorders
VISEC Surveillance Software

Safety Lights
Pet Safety Lights
7-Function LED Light
Blinkies
Cell Phone Flash-Lite
Diversion Safes
Beer and Soda safes
Flower Pot Safe
Wall socket safe
Book safe
Can safes
Stone safes
Peanut Butter safe
Salad Dressing safe
Salt Shaker Safe
Dry Soup Safe
Fun Stuff & Weapons
The Heart Attack
Crossbows
Throwing stars
Telescopic steel batons
High Velocity Sling Shot
Handcuffs
Kubotans
Blowguns
Paintball Gun
AirSoft Spring BB Pistols
Folding Knives
Pen knives

Child Safety
Child Guard Monitor
KinderGard Home Safety Kit
Hand Held Scanners
Pro-Scan Security Scanner
Garrett Super Scanner
Animal Repellers
Electronic Dog repeller
Mace Canine Repellent
Bear Spray
Miscellaneous
Standard shipping is FREE for all retail orders totaling $75.00 or more!  Flat rate of $7.50 shipping applies to orders under $75.00.
             Return Policy
                     
for
Self Defense Products & Hidden Cameras
Here at OWN DEFENSE, our number one priority is customer service and customer satisfaction. We offer a 100% customer satisfaction guarantee.
Return Policy - We offer a 30-day money back guarantee on our Self Defense items only. If you are not fully satisfied, you may return your order within 30 days of receipt. We only ask that you follow our guidelines when doing so. We do not pay for return shipping. (Exception: if item is defective). Refunds are contingent upon inspection of item(s) once we receive it. Please allow 7-10 days for processing returns. Only items with warranties can be returned outside 30 days (see warranty policy below).
If you need to return an order, please read the following:
Contact us by email for an RMA (Return Merchandise Authorization) number. Provide your name, order number, order date, what you would like to return, daytime telephone number, and reason for return. The RMA number must be on your return shipping label. If it is not, your package may be refused and sent back to you. We get samples from different companies and individuals all the time. If we accept/receive a package and it does not have an RMA number on the box, it gets set aside.
Returns - Must be postmarked within 30 days of delivery date. All delivery dates are kept on file here at OWN DEFENSE. If you are unsure of your delivery date, put your tracking number that we emailed you into the tracking mechanism at www.ups.com and you can confirm it.
IMPORTANT - The product(s) must be returned in resaleable condition with all original packaging, accessories and accompanying literature. If we receive your product without the accompanying accessories and documentation, you will not get a refund.  If you lost something that goes with your order, you can not return it.
You are responsible for the cost of shipping the item back to OWN DEFENSE. If you want to return it, you must pay for shipping the item yourself.
# We cannot accept pepper sprays back unless we sent the wrong item or its defective, (State Laws)
# There will also be a 20% restocking fee for any Non Defective Items that you want to return.

OWN - DEFENSE gives free shipping to orders that are $75.00 or more. If we gave you free shipping, this does not mean that the shipping was free. This just means that we did not charge you anything for the shipping. The cost of shipping your order to you, whether you paid for shipping or not, will be deducted from any refund given and you will also be charge a 20% restocking fee.
Returns can be sent to:          
OWN DEFENSE
ATTN: Returns (RMA Number)
1867 Caravan Trail #105
Jacksonville, Fl 32216
Videos - There will not be any refunds given for returned videos. If you are not happy with your video, you may still return it, but you will receive in store credit only. No refunds on videos.
Mace Pepper Spray
Mace Pepper Foam
Michigan Approved Sprays
Mace Triple Action Spray
Mace Hot Walkers
Mace Leatherette Key Chain
Mace Hard Case Key Chain
Mace Pepper Batons
Mace Pepper Gel
© 2006 -  2008 OWN DEFENSE INC. .All rights reserved.
Exchanges  - We will happily exchange any of our products that you purchase for any reason. However, if you are exchanging a product due to wrong product ordered, wrong size, wrong color, wrong type, etc., or because you are not satisfied with the product, you will be charged standard shipping cost of $7.50 for UPS Ground to have the exchanged product shipped back to you. If a product is being exchanged due to a manufacturers defect, we will exchange that product for you and you will NOT be charged for shipping it back to you. We will also refund you for the cost of shipping the product back to us if the item is defective only.
Hidden Cameras Return Policy

Hidden Cameras - All our hidden nanny cameras are special order items and are NOT subject to cancellations or returns. Due to the nature of this product line, returns for hidden nanny cameras will only be accepted if the camera has a manufacturers defect, or if it is damaged upon shipment to the customer. In which case the product will be repaired or replaced, and shipped back to the customer. All returns must be authorized by OWN - DEFENSE before product(s) is returned. All products must be returned in the original packaging.

*Special exceptions may be made on a case by case basis determined by Own Defense. In this event, returns are subject to deductions for shipping cost plus a 25% restocking charge and must be returned within a five (5) day period from date of receipt of product(s). NO refunds will be given for products returned without explicit permission from Own Defense.

*Any return must be authorized by a representative of Own Defense and under no circumstances will returns be accepted otherwise. Authorization and shipping instructions must be obtained from Own Defense. No returns will be authorized after five (5) business days of receipt of product(s) by the customer.

SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE
.
Tasers
M-18 Advanced Taser
C2 Taser
WARRANTY POLICY - Items that have a warranty will state so on our website, or on the package of the item. Any item that does not state a warranty on our website or on the packaging is only warranted for 30 days. Warranty replacements will be fulfilled for MANUFACTURER DEFECT only. Wear and tear, customer misuse, etc. does not qualify for a warranty replacement. Items being return under warranty MUST be returned with original packaging, accessories, instruction manuals/pamphlets, etc. Failure to do so will result in warranty being voided and not fulfilled. Products being returned under warranty will be thoroughly inspected for the specified manufacturer defect, wear and tear and/or customer misuse, and replaced accordingly. If the item returned does not qualify for a warranty replacement, we will notify you of such, and provide options for returning item back to you or for us to dispose of the item here. Refunds will not be given under warranty.Items that do not have a warranty cannot be returned outside 30 days of receipt. If you are needing to return an item to us under warranty, please follow the return policy guidelines above.
You are responsible for the cost of shipping the item back to OWN - DEFENSE. If you want to return it, you must pay for shipping the item yourself. If, however, we make a mistake on your order, we will reimburse you the cost of shipping your order back to us via Ground or Standard only. No Overnight or Express methods will be reimbursed. We will reship your order the same way we shipped it to you initially at no additional charge. This makes it fair to all concerned.
Please send your return via UPS or FED EX since these methods are easily trackable. If you prefer to use US Mail, please insure the package and include delivery confirmation. It is the customers responsibility to make sure the return gets to OWN - DEFENSE.
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